Call 01474 569 390
Monday-Friday, 9am to 5pm
Saturday by appointment

Place an order


You can place an order by:

  1. Bringing your media to our studio in Gravesend, Kent (no appointment needed Monday to Friday)
  2. Arranging a free collection if you live within our free collection area and have an order of £150+
  3. Visiting one of our 5 drop-off points situated across Kent
  4. Posting your media to our studio in Gravesend.

Unless your order is over £500.00, we don’t require any up-front payment/deposit. Once your order is complete we accept payment from all major Credit/Debit cards (including American Express) either online or by telephone, PayPal, Bank Transfer, Cash or Cheque. Transfers are released once full cleared payment is received.

For transfer prices, please select the transfer you require from the menus above and scroll down for full pricing. If you prefer, give us a call on 01474 569 390, or email for more information.

Free collection areas

Placing an order

Select an option for details on how to place your order
Bring in your tapes
Post your tapes
Arrange a free collection
Use a drop-off point

We are open Monday to Friday, 9am to 5pm. Feel free to visit anytime – no appointment is needed. If you can’t get to us during those times then we can offer Saturday appointments, or open early/late. Call us on 01474 569390 or email if you need an early/late/Saturday appointment.

All tapes/reels should be posted or couriered to us at our head office address:

Media Transfer, 56 Bath Street, Gravesend, Kent DA11 0DF.

Always use a tracked service such as Royal Mail 1st Class Tracked or Special Delivery, or a premium courier such as DPD, UK Mail, FedEx, or UPS. DO NOT USE HERMES.

Please include a note with your name, address, telephone number, email address, and any special instructions. We’ll contact you within 24 hours of receipt of your tapes.

Our standard return postage charges:
1-2 tapes/reels – £3.95
3-5 tapes/reels – £5.95
6-9 tapes/reels – £7.95
10-14 tapes/reels – £10.95
15+ tapes/reels – £FREE

Common international postage rates:
France – £15.99-£19.99
Ireland – £15.99-£19.99
Spain – £15.99-£19.99
U.S.A. – £15.99-£19.99
For countries not listed please contact us for a price.

If you live within our free collection/delivery area above, and have an order value of £150+ then we can offer a free collection and drop back to you once the job is complete. Contact us by telephone ( 01474 569390 ) or email us ( to arrange a free collection.

If your order value is less than £150, or you live outside of our free collection area then we may be able to collection and delivery for a small fee.

We have a number of drop-off points in Kent, including Ashford, Folkestone, MaidstoneRamsgate, and Tonbridge. Simply walk into any of the drop-off points; ask for a Media Transfer bag; complete the supplied order form; place both the order form and your media into the bag; and seal the bag. We visit most sites twice a week to collect and return orders. Once your order is complete, we’ll contact you to arrange payment – we accept most credit and debit cards (including American Express); PayPal; cash; or bank transfer. No advance payment is needed.

Our service

Why people choose us

Safe Storage

We store your tapes and/or reels securely at our studio in Gravesend at all times. They are labelled and stored in their own container.

High quality transfers

All tapes/reels are captured uncompressed, prior to converting into your chosen file format or premium DVD/Blu-ray.

On-site transfers

We carry out ALL transfers onsite in our studio in Gravesend – Your tapes/reels will NEVER be transferred elsewhere.

Fast service options

Our standard service is 7-10 days. If you require your transfers faster then please let us know and we’ll try to meet any deadline you have.


We offer secure payment via Credit/Debit card online or in our studio, cash payments, and bank transfers.

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